DBS Bank

Banking & Financial Services Singapore

Engagement Summary

Hayagreeva has been DBS Bank's trusted CMS and digital infrastructure partner since 2016 — one of the longest-running enterprise CMS engagements in Southeast Asia. Over nine years, the team has driven two major OpenText TeamSite version migrations, built automation infrastructure across six regional markets, and maintained rapid incident response capability for one of Asia's highest-traffic digital banking platforms. The engagement spans 18,000+ content pages across Singapore, China, Taiwan, India, Indonesia, and Hong Kong — covering private, corporate, and personal banking divisions.

Technologies

  • OpenText TeamSite (7.4, 16.6 → 22.4.3)
  • OpenDeploy / LSDS / LSCS
  • SearchBlox Enterprise Search
  • Java Spring Boot / React (Next.js) / Node.js
  • AWS (EC2, ECS, S3, IAM)
  • JBoss Application Server (6.4 → 8.0)
  • ELK Stack (Elasticsearch, Logstash, Kibana)
  • Jenkins CI/CD Pipelines
  • PCF (Pivotal Cloud Foundry)
  • Python Automation

Business Outcomes

  • 18,000+ content pages managed across 6 country websites over a 9-year continuous engagement
  • Two full TeamSite major version migrations (7.4 → 16.6 → 22.4.3) completed without business disruption across all 6 regional markets
  • SearchBlox enterprise search deployed across all 6 country DBS websites — enabling customers to discover products, cards, and loans in their local market
  • Concurrent and bulk OpenDeploy pipeline enhancements eliminated deployment hangs, reducing release failures and accelerating content delivery
  • Auto-heal scripts reduced mean time to recovery for OOM and server failure events from manual hours to automated minutes
  • OSS remediation pipeline automated security compliance across all country repositories via Jenkins — eliminating manual effort from every release cycle
  • AWS migration to dedicated account with custom deployment workflow tooling across shared and dedicated environments
  • JBoss upgrade (6.4 → 8.0) for EONTEC framework across SWEB and IBAPL with zero business disruption
  • Infrastructure cost reduction via automated log trimming and unused build identification through the Evolve portal
  • Unified observability via Kibana and AWS dashboards — server health across all 6 markets consolidated to a single monitoring screen
  • Security incident response and recovery — resolved multiple website security breaches and ongoing bug bounty vulnerabilities with post-incident hardening
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